Privacy Policy
This Privacy Policy describes how winnerscooter.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
- Examples of Personal Information collected: are the version of the web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor and any third-party analytics providers such as Google Analytics.
Device Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Order Information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen for potential risk or fraud, and when in line with the preferences you have shared, provide information or advertising relating to our products or services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: shared with our payment processor and any shipping or fulfillment apps.
Customer Support Information
- Examples of Personal Information collected: name, contact details, order history, and any other information relevant to your request.
- Purpose of collection: to provide customer support.
- Source of collection: Collected from you.
- Disclosure for a business purpose: shared with our customer support software providers or relevant staff.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can opt out of Google Analytics here: Opt-Out.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.
- Opt-Out Links for Advertising Services
- Facebook: Facebook Ad Settings
- Google: Google Ad Settings
- Bing: Bing Ad Settings
- Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
Using Personal Information
We use your Personal Information to provide our services to you, which include offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis (GDPR)
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
Your consent
The performance of the contract between you and the Site Compliance with our legal obligations To protect your vital interests For our legitimate interests, which do not override your fundamental rights and freedoms. Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use different cookies, including functional, performance, advertising, and social media or content cookies.
You can control and manage cookies through your browser settings. For more information on how to block or filter cookies, visit All About Cookies.
Do Not Track
Please note that we do not alter our data collection and usage practices when we detect a Do Not Track signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices or to make a complaint, please contact us by e-mail at winnerscooters@gmail.com or by direct contact using the details provided below:
Guo Bang Trading FZCO
GB18, Dragon Mart 2, Dubai, United Arab Emirates
Last updated: 19/10/2024
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
